Visitor's Guidelines

The Clayton County Sheriff's Office is happy to announce that Inmate Visitation can now be conducted over the internet via Video Visitation with NCIC Inmate Communications! To conduct a visit over the Internet involves a fee from NCIC Inmate Communications and requires access to high-speed internet and a computer, tablet, or smartphone equipped with a camera, microphone, and speakers.

If you do not have access to a computer or internet service, the Sheriff's Office has a limited number of terminals installed for use on-site. On-site visits do not have a fee. Face to face visitation will be restricted to attorneys only.

To create an account and begin scheduling online video visitation, please go to the NCIC Inmate Communications website or click the banner below.

         

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The Clayton County Sheriff's Office cannot be held liable for user errors while making deposits to the NCIC systems. ALL TRANSACTIONS ARE BETWEEN THE CUSTOMER AND NCIC Inmate Communications. Please be very careful when entering currency amounts and inmate information into the system and check for accuracy prior to submitting the funds. Fees are calculated and charged by NCIC. If you do not agree with the amount of the fee you will need to cancel the transaction before it is submitted. The Clayton County Sheriff's Office cannot assist with technical problems arising from the use of the NCIC website, software, or on-site kiosks. If you have a problem with the NCIC services, you may contact their customer service number at 1-855-523-4009.

*NOTE: The video visitation software requires a person's face to be visible. If the software does not detect a face then the screen will go blank. These settings are part of the software from NCIC and controlled by NCIC, not the Clayton County Sheriff's Office.

 

Visitor Guidelines for Inmate Visitation

Inmate Visitation is Monday - Friday, from 8 A.M. to 9:30 P.M. Inmates are allowed one group of up to four visitors once a week.

All dress code and conduct guidelines for Inmate Visitation will be applied to Video Visitation as well. All Video Visitation sessions will be monitored and recorded.

1. Visitors will be denied visitation if inappropriately dressed when entering the facility. Visitors wishing to visit an inmate will be turned away if wearing:

(a.) Sheer, mesh, netted (fish net style) or see thru clothing.

(b.) Sleeveless, spaghetti straps or tank top attire.

(c.) Coats, hats, jackets or hoodies. Exception, hoodies and jackets may be worn if they are a matching set. (i.e., sweat suit, business suit, denim suit, etc.)

(d.) Clothing worn to hide inappropriate garments.

(e.) Shorts, skirts, skorts, or slit dresses; more than two (2) inches above the knees.

(f.) No leggings, spandex or tights worn as pants.

(g.) No low cut tops (Men and Women) to include exposure of cleavage, mid-drift, belly button and buttocks areas.

(h.) SAGGY/SAGGING pants. Pants will be worn at the waist.

(i.) Jeans with excessive holes, rips, and/or tears.

(j.) Red, Orange or Yellow jumpsuits, or any clothing which is similar to Inmate Clothing.

2. All visitors must complete the screening process and clear the metal detector. They will remove their jewelry and belts but the items will be returned to wear to Visitation. In order to proceed upstairs, visitors for inmates cannot possess:

(a.) Strollers, baby carriers, diaper bags, etc. Exception: One plastic bottle and/or pacifier, one diaper and one blanket is permitted for infants.

(b.) Personal food and drinks

(c.) Purses, pouches, laptop bags, backpack, etc.

(d.) Cigarette lighters or tobacco products.

(e.) Electronic devices (cameras, cell phones, laptops, iPads, iPods, video/tape recorders).

(f.) Sharp objects (knives, fingernail clippers, collapsible scissors, etc.), weapons or ammunition.

(g.) Writing materials.

 

Civilian Visitors for Bonding/Accounting/Warrants or Other Departments

1. All visitors must complete the screening process and clear the metal detector. They must remove for screening their keys, purses, wallets, jewelry and belts, but the items should be returned to wear.

2. Visitors in this category are allowed to take personal property into the facility. Coats, jackets, hoodies may be worn, cell phones, laptops, iPads, iPods, purses, keys, pouches, laptop bags, backpacks are allowed upstairs. All items are subject to search. They are allowed to take their hats but they are not to be worn inside the facility. Additionally, weapons are not permitted.

 

Attorneys

Attorneys are allowed to carry or keep all equipment which will assist them in conducting business. (i.e., cell phones, laptops, iPads, briefcases.)

 

It shall be within the sole discretionary authority of Clayton County Sheriff's Office staff to determine the appropriateness for visitation, of any attire not specifically prohibited by policy, to determine the appropriateness of the conduct of all visitors and the right to remove visiting privileges temporarily or indefinitely.